Return Policy
PAYMENT AND DELIVERY
1) BANK TRANSFER OR EFT (ELECTRONIC FUND TRANSFER)
YOU CAN DO IT TO OUR QNB FINASBANK (ENPARA.COM) ACCOUNT.
2) YOU CAN BENEFIT FROM OUR SINGLE PAYMENT OR ONLINE INSTALLMENT OPPORTUNITIES WITH YOUR CREDIT CARDS THROUGH OUR SITE. IN ONLINE PAYMENTS, AT THE END OF YOUR ORDER, THE WITHDRAWAL OF THE AMOUNT FROM YOUR CREDIT CARD WILL BE MADE. IF POSSIBLE ORDER CANCELLATION OR ORDER CANCELLATIONS DUE TO STOCK PROBLEMS, REFUND TO YOUR CREDIT CARD WILL BE MADE WITHIN SEVEN BUSINESS DAYS.
3) ORDER FEE RETURN
IF YOUR ORDERS ARE CANCELED FOR POSSIBLE REASONS; Authentic Turkish Bazaar REFUND THE PRODUCT COST TO YOUR ACCOUNT OR CREDIT CARD WITHIN SEVEN BUSINESS DAYS. HOWEVER, YOU MUST PROVIDE YOUR BANK ACCOUNT OR CREDIT CARD INFORMATION ACCURATELY AND COMPLETE TO OUR COMPANY FINANCIAL AUTHORITIES BY E-MAIL.
4) DELIVERY
WE ATTEMPT TO DELIVER THE PRODUCTS YOU HAVE ORDERED TO THE SHIPPING WITHIN THREE BUSINESS DAYS. FOR PRODUCTS THAT ARE DELIVERED TIME, SHIPPING DELIVERY TIME IS 3-7 BUSINESS DAYS AS SPECIFIED IN THE PRODUCT DETAIL. POSSIBLE DELIVERY IN CASE OF DELAY, YOU WILL BE INFORMED.
PLEASE PROVIDE YOUR LOCATION AS DELIVERY ADDRESS DURING THE DAY IN ORDER FOR PRODUCT DELIVERY TO BE CARRIED OUT ASAP.
YOUR REQUESTS WILL BE PROCESSED TO BE PREPARED ACCORDING TO THE TYPE OF DELIVERY YOU HAVE DETERMINED AT THE END OF THE ORDER. PRODUCTS FROM OUR ISTANBUL CENTERED COMPANY WILL BE SHIPPED BY MNG CARGO FIRM. AFTER YOUR ORDERS ARE CONFIRMED, IT WILL BE DELIVERED TO MNG CARGO FIRM AT THE END OF 3 (THREE) BUSINESS DAYS.
YOU CAN CONSULT WITH OUR CUSTOMER REPRESENTATIVE ABOUT DIFFERENT DELIVERY CONDITIONS. ALSO CARGO DELIVERY ONLY VALID FOR TURKEY is.
5) PAYMENT TRACKING
IF THE SYSTEM CANNOT PERFORM THE TRANSACTION FOR ANY PROBLEM, OUR VISITOR ARE NOTIFIED OF THAT SITUATION AS A RESULT OF THE PAYMENT PAGE.
IN THE EVENT OF ANY ERROR AT THE SPECIFIED ADDRESS, THE ORDER IS CONNECTED WITH THE ORDER WITH REGARDING THE ORDER THAT CANNOT BE DELIVERED.
THE VALIDITY OF THE E-MAIL ADDRESS STATED BY OUR VISITOR IS CONFIRMED BY THE AUTOMATIC E-MAIL SENT AFTER THE TRANSFER OF THE ORDER.
OUR RESPONSIBILITY IS SUBJECT AS OUR CUSTOMERS AGAINST THE BANK THAT WE USE THE CREDIT CARD SYSTEM FOR THE REALIZATION OF THE DELIVERY.
PLEASE BE CAREFUL!
PACKAGES THAT YOU CONSIDER DAMAGED DURING THE SHIPMENT OPEN AND CHECK IN BEFORE THE COMPANY AUTHORIZED THAT YOU HAVE RECEIVED. IF YOU THINK THAT THERE IS ANY DAMAGE TO THE PRODUCT, DO NOT RECEIVE THE PRODUCT BY REPORTING THE CARGO COMPANY.
AFTER THE PRODUCT HAS BEEN DELIVERED, IT IS ACCEPTED THAT THE CARGO COMPANY HAS FULLY FULFILLED THE DUTY.
IF THE PRODUCT IS DAMAGED: SEND YOUR REPORT ASAP TO OUR MAIL ADDRESS [email protected].
IF YOU CARRY OUT THESE PROCEDURES, WE WILL START WORKING WITH YOUR PACKAGE AND MAKE THE DELIVERY REPEAT IN THE SHORT TIME.
IF YOU BRIEFLY EXPRESS WHY YOU WANT TO RETURN THE PRODUCT IN THIS E-MAIL, YOU WILL HELP US IN OUR WORK RELATED TO THE PRODUCT.